Company
We are Óptimo Tech, a Colombian team that works on ServiceNow every day
We implement, configure and build on ServiceNow for companies across industries. Óptimo MCP came out of that work: we built it for our own team and now offer it to other platform teams and consultancies.
See our ServiceNow implementation, consulting and development servicesWhy we built it
Every week we saw excellent consultants lose hours on repetitive work: building the same kind of catalog item, tracking down why a change would not move, exporting data for the monthly report.
When Claude started talking to external systems through the Model Context Protocol, we saw the chance to give it controlled access to ServiceNow, with the quality rules we use in our projects and the traceability our clients ask for.
Company details
- Legal name
- OPTIMO TECH S.A.S.
- Tax ID (NIT)
- 901.957.428-4
- Registered office
- Bello, Antioquia, Colombia
- Sales
- [email protected]
- Support
- [email protected]
- Phone
- +57 301 636 7330
How we work
Clarity
We say what the product does and what it does not. The numbers we publish are backed by evidence.
Precision
ServiceNow best practices live in the code of the tools, not in a slide deck.
Closeness
Support from people who know the platform and answer by name, in Spanish and English.

