ServiceNow Platform Governance with AI
Platform governance breaks down when nobody knows who changed what. Óptimo MCP logs every write and every script, and helps review Update Sets, roles and configuration before they reach production.
Book a demoReal examples of what you can ask
You ask
“Review the "November release" Update Set before moving it to production.”
Óptimo MCP
Lists the included records and flags likely collisions and unreviewed items.
What changes
A checklist with the risks found and what to fix before moving it.
You ask
“Who has the admin role on the production instance, and since when?”
Óptimo MCP
Queries users, groups and role assignments with their dates.
What changes
The full list for your periodic access review.
You ask
“Export everything the assistant changed on development this week.”
Óptimo MCP
Filters the audit trail by instance and dates.
What changes
A CSV with every operation, user, date and result.
Rules that always apply
- Every write and every script is logged and exportable to CSV.
- Production instances ask for confirmation before writing.
- Per-client memory keeps the team’s decisions between sessions.
Other areas
